Frequently Asked Questions
The goods are shipped from Germany. We can deliver to such European countries as Germany, Austria, Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic, Andorra, United Kingdom, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus, Liechtenstein and Switzerland.
The shipping charges by country are as follows. We also have a free shipping service for purchases over a certain amount.
Germany: Free ShippingWe can also deliver to other countries (Asia, Africa, America etc.) Please feel free to contact us!
The delivery times for the several countries are as follows;
*Islands and far areas may take several days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.